Payments

How can I pay for my goods?

When paying online you have a number of options. The easiest and most convenient way to pay online is with PayPal. If you do choose PayPal then you can choose to pay using your PayPal balance or by using your credit or debit card. If you do not have a PayPal account then they are free and easy to set up. 

Alternatively, you can also pay directly using your Visa, MasterCard or American Express debit or credit card, through the PayPal app just select pay by card. The great news by doing it this way, you are covered by PayPal!

 

Order & tracking updates

Will I receive a confirmation email?

As soon as you place your order with us you will receive a confirmation email. You will also receive an email from us when we have dispatched your item. 

You will also recieve a text message from the courier company, myHermes when your delivery is on its way!

Delivery

What are your delivery charges?

Orders to the UK will be charged a flat rate fee of just £2.85 if the order is under 1kg in weight, 1 to 2kg will be charged £4.05 and anything from 2kg to 10kg will be charged at £8.98.  Your price for delivery will be calculated as you shop.  If you require a faster postage, please contact us and we will be happy to give you a price.  

When will my order be dispatched?

We aim to dispatch all orders within 24 hours, delivery is quoted between 2-5 working days.

What shipping service do you use?

For UK orders, we ship using myHermes.

If you require more information with any of the above, drop us an email with your details, make a cuppa and will be in touch as soon as we can!